Vinted Members Share Frustration About Sizing Modifications
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The second-hand shopping app has altered its size classifications for women's and children's clothes but did not contact all users about the change.
Online Platforms Backlash
Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category versus the original listing as a result of the reclassification.
Vinted explained the updated approach better aligns with similar services.
It has advised users to review their products and adjust the sizing manually when needed, resulting in member annoyance.
Measurement Approach Modifications
Earlier, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was previously a 12 but currently displays as UK 16-18.
User Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Manual Updates
Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she said.
Service Background
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification concerning shipment methods due to shopper criticism.
